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INTERNET:

You can order online through our Paypal portal at any time. You do not have to have a Paypal account in order to use our system. Paypal also lets you use a range of credit and debit cards to pay for your purchases without creating a Paypal account.

 

If you are paying in a currency other than £ Sterling (e.g. Euro in Ireland), please order as normal. The prices will be shown in Sterling but your receipt will be produced in your local currency. Don't forget to select your country of origin on the PayPal order form.

PHONE:

Call our 24 hour order line 08700 42 42 32 and place your order using a credit or debit card. Our operators can also answer many questions to help you in your selection.
FAX:

Feel free to send orders via our fax line on +44 1234 834615 at any time. Simply fill out the order form and fax it to us.

Click here to download order form for adult clothes

Click here to download order form for child's clothes

POST:

If you are UK resident you can post the order form together with either your Credit Card details or cheque made payable to 'Espère Healthcare Ltd.'

Please send it to
Espère Healthcare Ltd.

Suite G8
Bedford i-lab
Bedford MK44 3RZ

Do not forget to include your delivery address and a contact phone number.

Click here to download order form for adult clothes

Click here to download order form for child's clothes



Payment
All prices are in £ Sterling. Customers paying in other currencies
by either Credit or Debit cards will pay the equivalent price
at the relevant exchange rate on the day of purchase. You will receive a receipt in your local currency indicating the value of your order.

We accept:

Visa using Paypal, MasterCard using Paypal, Paypal also accepts Switch/Maestro and Visa Electron Debit card payments.

Look out for the section on the left hand side of the PayPal page that says.....

Don't have a PayPal account?
Use your credit card or bank account (where available). Continue

VisaMastercardPayPal CreditCardAmerican ExpressSwitchSoloVisa DeltaVisa Electron

....and click continue



UK Cheques made payable to Espère Healthcare Ltd

Postage charge
Postage and packaging is charged at a variable rate dependent upon order value. For orders under £100 there is a standard fee of £3.95 per shipment, irrespective of the destination of the package. This raises to £4.95 for orders between £100 and £150 and to £5.95 for orders in excess of £150.00. The system calculates the postage for you.

Returns & Exchanges: if, for any reason, any garment proves unsuitable we will refund or exchange it providing that it is returned to us at the address above within 14 days of delivery, is carefully packed in its original packaging and has not been worn. we reserve the right to refuse to accept any garment which does not conform to these conditions. Please remember that you are responsible for any returned goods until they are delivered to us. we would therefore recommend that you get a proof of posting certificate, free of charge from the Post Office when you return the garment to us just in case it fails to reach us. unfortunately we cannot refund the cost of return postage. Espère Healthcare Ltd cannot accept responsibility for failure to comply with specific instructions stated in the brochure or care instructions. Customers' statutory rights are not affected by this statement.

Delivery
All items should reach you within seven to ten working days of receipt of order. in the UK it is often considerably shorter. If delivery is delayed due to an ordered item being out of stock we will inform you immediately and keep you informed of progress until delivery is made.

Privacy
At Espère Healthcare Ltd we are committed to ensuring the privacy of our visitors and customers. Under no circumstances will our visitors or customers data including email addresses etc be given to any third parties.